Yubo is a social app geared toward Gen Z users. Recently, it has broadened its capabilities in a way other social apps in the industry have yet to be able to do. This development impacts live streams in four of Yubo’s biggest markets. They are Australia, the U.S., Canada, and the U.K. The expansion in audio moderation for live streams in these four countries.
Yubo has been empowered to introduce this capability via a partnership with Hive, a leading provider of cloud-based AI solutions. The company offers software applications created using proprietary AI datasets and models. Hive has been transforming communication platforms in many ways. This is its first time powering the ecosystem of Yubo with its technology. The CEO of Hive, Keven Guo, stated that the company is excited about the partnership and proud to make the Yubo online communities a safer place for Gen Z users.
Previously, online harassment and hate speech have been issues of concern for users and the community. Traditionally, online gaming has been a target for those who want to disrupt and target users with voice. Many improvements have been made to protect users, but more needs to be done to protect users in real-time until this most recent advancement by Yubo in partnership with Hive.
To ensure that the audio moderation technology was working according to plan, Yubo first deployed it to a cross-section of users. This helped to weed out the problem of false positives, where background noise might erroneously trigger an instance of targeted keywords but where no harm was intended. This is one of the biggest reasons why Yubo employs a stable of live human moderators. They have the final say on what action—if any—is needed. They also supervise the detection algorithms continuously.
Yubo and the Algorithm
The algorithms that enable Yubo’s audio moderation technology use AI and machine learning. This enables it to grow in accuracy over time. At the same time, Yubo regards user privacy as extremely important, particularly because of the age range of the users. To protect users’ privacy, any live stream transcripts that have not been marked by either the algorithm or by human users as being problematic are automatically deleted after 24 hours. Only transcripts that have been flagged and require further investigation by internal support or by law officials are stored. These may be kept for up to one year.
As a Gen Z platform, Yubo takes its responsibility seriously to safeguard users. Not only does Yubo strive to maintain a safe online community, but it is committed to helping to forge a way for potential real-life threats to be made impotent. Yubo was created in France in 2015. Since its founding, Yubo has grown to support over 60 million users in over 140 countries.